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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the Role:
We’re looking for a driven, reliable, and experienced Clinical Specialist to assist their Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. Axonics is seeking action driven candidates who will be accountable to meet our patient and customers’ expectations through reliability and quality in our products, processes, and systems.
Responsibilities Include:
- Establishes, develops, and maintains positive business relationships with Customers and Patients.
- Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
- Uses clinical expertise, market & product knowledge to advance growth opportunities.
- Provides exceptional customer service to all customers.
- Educates customers staff on technical matters relating to Axonics products and therapies.
- Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
- Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
- Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
- Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
- Assists with education / training of new employees.
- Manages inventory provided for case coverage and trunk stock.
- Expedites the resolution of customer problems and complaints to maximize satisfaction.
- Coordinates sales and marketing efforts with team members and other departments.
- Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
- Works closely with Territory Managers to drive sales growth in target accounts and key areas.
- Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
- Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of best practices and promotional trends.
- Maintains high level of clinical, market and product knowledge.
- Completes all assigned training in a timely manner.
- Continuously improves through feedback.
- Manage personal expenses per company expense policy and report monthly in Concur.
- Maintains proper credentials for Hospital Systems in area.
Requisition ID: 606582
The anticipated annualized base amount or range for this full time position will be $90,000.00, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
